Operations and Logistics Coordinator

Job description

We are a family run business, located in Edgware & Barnet, North West London, which sells & hires a wide range of outdoor structures from Marquees, Garden Igloos, Party Tents, Stretch Tents and more. Our aim is to bring life outdoors by making the great outdoors even greater. We are looking for an enthusiastic and motivated individual to join our growing business as a Operations and Logistics Coordinator.

We are seeking a dedicated and versatile Operations and Logistics Coordinator to manage the day-to-day operations of our warehouse, handle deliveries, respond to customer communications and set up marquee hire equipment at various local locations.

Operations

• Oversee daily warehouse activities, including receiving, storing, and dispatching goods.
• Maintain accurate inventory records, conduct regular stock audits, and manage stock levels to prevent shortages or overstocking.
• Assist in the erection and dismantling of products, ensuring all structures are secure and safe.
• Load and unload equipment from vehicles, ensuring all items are handled with care.
• Inspect marquee equipment for any damage or wear and report issues to the supervisor.
• Clean and maintain equipment to ensure it is in good working condition for future use.
• Deliver local products when required.
• Provide Management cover.
• Implement and improve warehouse processes to enhance efficiency and reduce costs.

• Handle customer inquiries via phone, email, and in-person, providing excellent service and resolving issues promptly.
• Occupy the warehouse so clients can collect and pay for orders.

• Perform general administrative tasks such as filing, data entry, and managing correspondence.
• Help with marketing efforts, including social media management, content creation, and promotional activities.
• Prepare and present regular reports on warehouse performance, inventory levels, and other key metrics.
• Maintaining a procedure manual for all procedures and responsibilities.
• Support Wimba’s presence on Google, eBay and Amazon by developing plans to improve the company’s performance.
• Support the team on the content for the company website and social media pages.

• Be able to manually lift heavy boxes.
• UK driving license
• Has own vehicle
• Must be proactive in finding value adding opportunities.
• Ability to work independently and as part of a team.
• Confident in dealing with clients.
• Customer focused.
• Reliable
• Great attention to detail.
• Strong time management skills.
• Good English writing and speaking communication skills.
• Have a creative mind.
• Comfortable in working with numbers.
• Good level of excel skills.
• Experience dealing with customers.
• Strong problem-solving skills.

• Ability to work in a fast-paced environment.
• Physical stamina to manage warehouse activities.
• Flexibility to work extended hours when necessary.
• Can handle a variety of tasks and adapt to changing priorities.

• Minimum of 20 hours per week
• Hours and days of work can vary depending on the season and customer demands
• Additional hours will be available at busy periods.

• ASAP

• £12ph
• Pension
• Non-discretionary bonus
• Career progression opportunities as the business grows
• Car parking space

• 6m

• 2 months